Ordering with us at Lace Frenzy Wigs and Hair Extension is simply easy !
- Find a product/ products you would like to order
- Select the options from (hair color, lace color , hair length, cap size etc)
- Add item(s) to cart
- PLEASE NOTE SHIPPING FEES WILL APPLY ONCE DESTINATION/ BILLING ENTERED.
- Enter discount / coupon code
- Follow the one step(proceed to checkout) checkout page
- Agree to terms and conditions (check box)
- Proceed to selected payment method
- Now available Paypal Bill Me Later option ( buy anything over $99 and pay small increments over a 6 months period)
- Don’t have a Paypal account you may select secondary option to pay with credit/debit card directly.
- Select pay now
- Order(s) Processing notifications will be emailed, after successful transaction.
- Shipping Time-frame differs by destination and the kind of product purchased. (Some products will ship separately).
- Tracking Number(s) will be emailed once generated.
Back- Ordering/ Pre-Ordering
- How long does it take to get a backordered or Pre-Ordered item?
- What is a backordered item?
- How long does it take to get an item on backorder?
- What does it mean when something is on back order?
Facing issues processing your order? We are here to assist you. Please contact customer service at (347)-871-5223 (if busy leave a message) or email firstname.lastname@example.org. You can also chat with the Live operator below (lower left hand corner) !
AS OF SEPTEMBER 2016 – WE WILL NO LONGER ACCEPT RUSH ORDERS ON ANY SILK TOP WIGS !
USA Orders : Arrives 2-4 Business Days standard (please note as a safety to your order all shipment will require a signature, unless you take responsibility to have item(s) “left at door”). To make that option you may request that by adding to message to merchant at check-out. IF ORDERS ARE PLACED ON OR BEFORE ANY HOLIDAY OBSERVED – YOUR ORDER WILL BE PROCESSED ON THE NEXT BUSINESS DAY.
INTERNATIONAL ORDERS– Orders will arrive within 3-5 Business Days (please note as a safety to your order all shipment will require a signature, unless you take responsibility to have item(s) “left at door”). To make that option you may request that by adding to message to merchant at check-out. IF ORDERS ARE PLACED ON OR BEFORE ANY HOLIDAY OBSERVED – YOUR ORDER WILL BE PROCESSED ON THE NEXT BUSINESS DAY.
PLEASE NOTE WE DO NOT SHIP TO P O BOXES OR APOS (SIGNATURE IS REQUIRED THEREFORE , A PHYSICAL ADDRESS IS REQUIRE DURING CHECKOUT). IF ORDERS ARE PLACED WITH P.O BOXES OR APOS , SAID PURCHASE ORDERS WILL CANCELLED AND REFUNDED.
WE ARE NOT HELD RESPONSIBLE FOR INCORRECT SHIPPING ADDRESSES ENTERED IN YOUR CHECKOUT CART . PLEASE ENSURE ALL APARTMENT NUMBERS ARE ENTERED TO ENSURE ACCURATE DELIVERY.
More Detail on ordering Lace Frenzy Products
Our products are frequently updated, for in-stock availability.
Large Quantity of Purchase Orders will be subjected to additional days for processing.
Custom Items- CUSTOMIZED TO YOUR PREFERENCE
THESE ITEMS ARE HAND-MADE CUSTOMIZED PIECES
ALL CUSTOM HAIR PIECES AND WIGS ARE FINAL SALE !!
These items are ordered to be customize by shoppers preferences. Our customized products takes approximately 4- 8 weeks or more (depending on the complexity of customer request) to complete and once completed it will take an addition 2-6 business days to arrive to your shipping address (DEPENDING ON DESTINATION).
ALL CUSTOMER APPROVED CUSTOM HAIR PIECES AND WIGS ARE FINAL SALE!
As a incentive to our shoppers for customize orders, once a custom order is completed you will receive an email update of your order with the ACTUAL photos of the product before packaging and shipping out.
If you have any questions feel free to contact customer service at (347)-871-LACE or email email@example.com.
CUSTOMER SERVICES HOURS OF OPERATION
MON- FRIDAY 10AM – 7PM EASTERN TIME
SAT- SUNDAY CLOSED